FAQ
Frequently Asked Questions
Find answers to the most common questions about our services, eligibility, and care process.
What services do you provide?expand_more
We provide a comprehensive range of home healthcare services including skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and compassionate home health aide assistance. Our services are tailored to meet individual patient needs, ensuring high-quality, personalized care in the comfort of their own homes.
Do you serve children and seniors?expand_more
Yes, our highly trained staff is experienced in providing care across the lifespan. We offer specialized pediatric care for children with complex medical needs as well as comprehensive geriatric care designed to help seniors maintain independence and quality of life in their home environment.
Do you accept insurance?expand_more
We accept Medicare, Medicaid, and a wide variety of private insurance plans. Our dedicated billing specialists will work directly with your insurance provider to verify coverage and explain any out-of-pocket costs before services begin, ensuring transparency and peace of mind.
How do I qualify for services?expand_more
Qualification for home healthcare typically requires a physician's referral indicating a medical need for intermittent skilled nursing or therapy services. The patient must also be considered "homebound," meaning leaving home requires a considerable and taxing effort. We offer free initial assessments to help determine eligibility.
What areas in Nebraska do you serve?expand_more
We proudly serve a wide area across eastern Nebraska. Our primary service areas include Omaha, Lincoln, Bellevue, Grand Island, and the surrounding communities within a 50-mile radius of our office locations. Please contact us to confirm if we provide services in your specific zip code.
Are caregivers background checked?expand_more
Absolutely. Safety and trust are our top priorities. Every member of our caregiving staff undergoes a rigorous pre-employment screening process. This includes comprehensive national and state criminal background checks, motor vehicle record reviews, thorough reference verifications, and drug screening.
How quickly can services start?expand_more
We understand that care is often needed urgently. In most cases, we can initiate services within 24 to 48 hours of receiving a physician's referral and verifying insurance coverage. Our intake team works diligently to ensure a swift and smooth transition to home care.
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Still have questions?
If you couldn't find the answer you were looking for, our care team is here to help clarify any details about our services or your specific needs.
